All incoming IMPs and ASMs are carefully received and subjected to thorough quality and documentation checks to ensure compliance with study protocols and regulatory standards.
We offer GxP-compliant storage facilities, including both ambient and cold-room (2–8°C) environments, with continuous temperature monitoring and alarm systems to guarantee the integrity of sensitive materials.
We manage the safe and timely transportation of IMPs and ASMs to clinical sites through validated and temperature-controlled logistics partners, ensuring complete traceability throughout the delivery chain.
At study completion or as needed, we handle the return of unused or expired products, maintaining proper documentation and chain of custody in accordance with regulatory and sponsor requirements.
We oversee the compliant destruction of IMPs and ASMs, coordinating with licensed service providers and issuing destruction certificates to ensure full accountability and transparency.
With mediSMART, you gain a trusted logistics partner that understands the critical nature of clinical trial supplies. Our processes are built on compliance, efficiency, and reliability — giving you peace of mind at every stage of your study.
Clinical Research Services Across the MENA Region
Local Expertise. Regional Reach. Global Standards.
At mediSMART, we are proud to be a trusted clinical research partner across the Middle East and North Africa (MENA) region. With a growing network of investigators, clinical sites, and regulatory experts, we provide full-service support to sponsors and CROs looking to expand their footprint in this dynamic and rapidly developing region.
In-depth knowledge of local regulatory requirements
Strong relationships with ethics committees and health authorities
Efficient site selection and fast study start-up across multiple countries
Phase I–IV study management
Site coordination and monitoring
Patient recruitment strategies tailored to regional populations
Local sourcing of study staff and clinical experts
Placement of study coordinators, CRAs, project managers, and regulatory specialists
On-demand staffing for short- or long-term needs
With our deep understanding of local practices, languages, and healthcare infrastructure, mediSMART ensures clinical trials are conducted efficiently, ethically, and in full compliance with both local and international standards.
We currently operate across key MENA countries including Saudi Arabia, United Arab Emirates, Egypt, Jordan, Lebanon, and Qatar, with continuous expansion to meet sponsor demand.
Looking to expand your study in the MENA region?
Partner with mediSMART for seamless execution, strategic insight, and regional excellence.