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The Only ISO 9001:2008 registered CRO of Turkey

Recognition adds value to Company’s quality-driven approach to operations in the country

mediSMART is the only CRO in Turkey which holds ISO 9001:2008 Certification. With comprehensive quality management systems, as a leading clinical research organization in Turkey, mediSMART has obtained ISO 9001:2008 certification from International Organization for Standardization validating the quality and consistency of its activities in Turkey which is an emerging region for clinical research. The certification is reaffirmation of mediSMART’s important role as an experienced clinical development partner for pharmaceutical companies developing new medicines in Turkey which is a crucial market.

As mediSMART, we are so much proud of our team for achieving this prestigious certification.While we focus on continuously improvement of our systems and standards, the certification reinforces our qualifications to support our clients under highest quality standards in all levels of clinical development as keeping focused on their requirements and needs while providing them efficient solutions which accelerate the clinical development process.

ISO is a global organization which prompts companies and organizations to incorporate standards for developing and implementing effective quality management systems. ISO 9001:2008 certification is a longtime process in terms of certification applications, documentation, trainings of employees, audit and inspections by authorized ISO teams. Based on objective evaluation, certification means that ISO team has considered mediSMART as having quality management systems aligned with understanding client needs and meeting with their requirements, beside having procedures in place regarding effectiveness of process performance and focusing on enduring developments.

The comprehensive quality management and quality assurance systems of mediSMART consist of detailed procedures based on crucial quality management principles as below:

1 - Customer focus
2 - Leadership
3 - Involvement of people
4 - Process approach
5 - System approach to management
6 - Continual improvement
7 - Factual approach to decision making
8 - Mutually beneficial supplier relationships

Our Quality Policy;

1 - Being a dynamic company which makes up the quality as principle,
2 - Continously developing and improving our systems with an innovative approach as well as our services,
3 - By focusing our clients' needs, aims and strategies, aligning ourselves as more effective solution provider by providing result-driven approach to our clients
4 - Maintaining the qualification of being the best-in-class Clinical Resarch Organization,
5 - Increasing the individual addition of our employees to company achievements via continuously training methods,
6 - Keeping client satisfactions on highest levels