ISO 10002

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ISO 10002 registered local CRO of Turkey

mediSMART is the only local CRO of Turkey which has ISO 10002 Customer Satisfaction certificate. This certification is confirmation that mediSMART focuses on clients' needs, strategies and satisfaction in service while aligning its self as more effective solution provider. Certification is months lasting process in terms of trainings, preparation, audits and inspections. You may find more details regarding the certification under Client Management section in our web page.