mediSMART is a Clinical Research Organization serving in drug development process as an efficient solution provider in Turkey with over 200 employees.
With many years of experience, mediSMART provides professional outsourcing services with its experienced and dedicated team for pharmaceutical companies which help you to facilitate management of clinical trials or medical needs.This service includes outsource of:
1 - Clinical Research Associates (CRAs)
2 - Clinical Trial Administratives (CTAs)
3 - Site Coordinators (SCs)
4 - Study Nurses (SNs)
5 - Study Pharmacists
6 - Medical Consultants
All outsourced staff completes certification process and has high experience on their working area.
With many years of experience, mediSMART provides its services under variety of therapeutic area experiences in Phase I-IV clinical trials and Post Marketing Observational Trials. These are the followings:
Anesthesiology
1 - Cardiology
2 - Chest Diseases
3 - Child and Adolescent Psychiatry
4 - Dermatology (Pediatric and Adolescent)
5 - Endocrinology and Metabolism Disorders
6 - Epidemiology
7 - Gastroenterology
8 - General Surgery
9 - Hematology
10 - Infection Diseases
11 - Internal Diseases
12 - Medical Genetics
13 - Medical Oncology
14 - Nephrology
15 - Neurology
16 - Nutrition
17 - Ophthalmology
18 - Radiation Oncology
19 - Rheumatology
20 - Urology
mediSMART is the only CRO in Turkey which holds ISO 10002 Client Management and Satisfaction Certificate
ISO 10002 is a global standard in compliance with ISO 9001:2008 which certifies that mediSMART professionally implements systems and structures to maintain the quality and service satisfaction in its operations in the country by regular feedbacks from its clients. A powerful Satisfaction Management is one of our crucial requirements for successful business when managing our partner’s needs and protecting their brand while aligning ourselves as more effective solution provider.
ISO 10002 certification is a long-time process in terms of trainings and establishment of required systems. Certification means that ISO teams has considered mediSMART as having required systems in place evaluating its clients’ needs, strategies and requests while aiming to expand service area with innovative solutions and maintain the quality as well as the accuracy in services. Certification is re-affirmation of mediSMART’s client requirements driven approach as aligning our selves according to strategies and needs of our clients while serving as an efficient solution provider in the country. We are extremely proud of our team for their great support during the certification process and their achievement of this prestigious certification.
